Return Policy

At CHALK, we want you to love your purchase. If for any reason you’re not completely satisfied with your order, we’re here to help.
 

Returns
 

• You may return most new, unopened items within 7 days of delivery for a full refund or exchange.

• Items must be unused, in their original condition, and in original packaging.

• Proof of purchase (order confirmation or receipt) is required for all returns.

• Returns are only accepted for purchases made through our official website.

Non-Returnable Items
 

Please note, the following items are non-returnable:

• Opened or used beauty/haircare products

• Gift cards

• Sale or promotional items marked as final sale
  
   

• Return Process
   

• Email our support team at hello@chalk.ae with your order number and reason for return.

• Once approved, we will provide instructions for sending your item back.

• Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part.