Question 1

How can you book your CHALK appointment?

Accepted Answer

You can book through Instagram, Facebook, TikTok, WhatsApp, or by phone at +971 58 546 9354 or 04 346 6284. We’ll confirm your slot so your appointment is locked in, nice and easy.

Question 2

What parking options do you have at CHALK?

Accepted Answer

Several! You’ve got complimentary valet parking to keep things easy, plus RTA parking right outside Alserkal Avenue.

Question 3

Can you book an appointment in the private section for ladies at CHALK?

Accepted Answer

Yes — we have a private space for hijabi clients or for any woman who’d like a little extra privacy during her appointment.

Question 4

What kind of atmosphere should you expect at CHALK?

Accepted Answer

Expect a creative, high-energy space that still feels relaxed and welcoming. You get luxury service without the stiff, overly polished vibe.

Question 5

What refreshments can you enjoy during your visit?

Accepted Answer

Enjoy specialty coffee or tea, and yes, treat yourself to our signature black, white, or swirl CHALK ice cream.

Question 6

Is CHALK an Instagrammable salon? Can I take photos?

Accepted Answer

Absolutely. Every corner is photo-ready. Just be mindful of other clients’ privacy.
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Question 7

Do I need to book in advance?

Accepted Answer

Yes, especially for weekends. Booking early ensures you get your preferred stylist and time slot.

Question 8

Can I just come in for a hair consultation?

Accepted Answer

Yes, consultations are free. Our stylists will give honest, tailored advice before you commit to a service.

Question 9

Is CHALK an Emirati-owned salon?

Accepted Answer

Yes — proudly homegrown and redefining luxury beauty in Dubai.

Question 10

Can I order food while I’m at CHALK?

Accepted Answer

Yes — plus we partner with Wild & the Moon so you can order healthy dishes with a 10% discount delivered to your chair.

Question 11

Do you use sustainable products?

Accepted Answer

We’re working towards 100% sustainability, using eco-friendly products where possible without compromising results.

Question 12

Where are CHALK hairstylists and nail technicians from?

Accepted Answer

Our diverse team hails from Lebanon, Egypt, Ireland, Spain, Japan, South Africa, Philippines, Uganda, Syria, and Brazil  bringing global expertise to Dubai.
Meet Our Artists

Question 13

Do you have a cancellation policy?

Accepted Answer

Yes  please check our policy page for details here.

Question 14

Do you offer refunds if I’m not happy with my hair or nails?

Accepted Answer

We aim for perfection every time, but if you’re unhappy, we’ll offer a free follow-up to make it right.

Question 15

What payment methods do you accept at CHALK?

Accepted Answer

At the moment, we accept cash, debit, and credit card payments. Easy, smooth, done.

Question 16

Can you book more than one service for the same visit?

Accepted Answer

Yes, you can book multiple services in the same visit. If you want to combine treatments, just let the team know when you book so they can plan the timing for you.

Question 17

What should you do if you're running late?

Accepted Answer

If you’re running late, contact the salon as soon as you can. The team will do their best to keep things moving smoothly, but your appointment may need to be adjusted.

Frequently Asked Questions